Organizations have made big advances in Big Data analytics, but there’s still a long way to go even though many are already starting to see a significant impact on their bottom line. That’s the biggest takeaway from a new survey conducted by Forbes Insights, sponsored by Teradata Corp., in partnership

The customer journey is undergoing a monumental change. Customers have access to more information, use more channels, and are connected via more devices than ever. A critical part of this change is customer service. Customers expect companies to provide support on new channels and address data from an exponentially growing

There are always two aspects to data quality improvement. Data cleansing is the one-off process of tackling the errors within the database, ensuring retrospective anomalies are automatically located and removed. Another term, data maintenance, describes ongoing correction and verification – the process of continual improvement and regular checks. Often, businesses

A new tool from SAP will allow companies to analyze distributed Hadoop data alongside corporate data using the ERP giant's Hana in-memory computing platform. Announced on Tuesday, SAP Hana Vora is an in-memory query engine that taps the Apache Spark execution framework to deliver interactive analytics on Hadoop.More>>